We are StardustLabs, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Principal Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Develop and deliver compelling product demos to potential clients
- Collaborate with customer success on seamless handoffs post-sale
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
What We're Looking For:
- Exceptional ability to communicate complex ideas to all audiences
- Demonstrated impact at the company or industry level
- Experience shaping long-term technical vision and strategy
- 10+ years of deep expertise in your domain
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.