At LumenSoft, we are reimagining how teams approach operations. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Mid-Level Business Analyst who shares our values and is excited to grow with us.
What You'll Do:
- Coordinate with vendors, partners, and external stakeholders
- Build dashboards and reporting systems to track operational KPIs
- Own and optimize end-to-end operational processes and workflows
- Document processes and ensure knowledge is shared across teams
- Identify bottlenecks and implement scalable process improvements
What We're Looking For:
- Experience working cross-functionally with multiple teams
- Proven ability to deliver projects independently
- Solid understanding of best practices in your domain
- Strong analytical and problem-solving skills
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Parental leave and family-friendly policies
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.